This tool allows users, including Health Systems employees, who have access to the associated email account to recover a JagNet password.

If you are an active Health employee and don't know or are unable to access your @health.southalabama.edu email address, please contact USA's Health IT department by calling (251) 445-9123. You will be able to use this page once you are able to log into your @health.southalabama.edu email account.

Having problems? Review a list of common errors first:
  • If you are a USA Health Employee and you do not know or have access to your @health.southalabama.edu account, see instructions above!
  • Mistyping or entering an incomplete email address. Be sure to enter your full email address.
  • Your Jag Number is missing a "J" and zeros.

Please enter the information below.

Email Access Key
USA Provided Email Address:
Jag Number:
Last Name:
Date of Birth:
Last 4 of SSN: